I actually had this happen with PostNord, and managed to get them to fix it.
I was getting my bike delivered and they gave me the standard 5 hour delivery window. When there were a few minutes left I got a call which I took immediately, and then they instantly hung up on me. A few minutes later I got a notification about a failure to deliver because I was not responding, and that I could go pick up the thing at their facility which was way out in the middle of nowhere.
There was no chance that I would actually be able to neither get there nor bring the package back since I don’t have a car.
Thankfully I called their support line and explained the situation, and they apologized profusely and sent the package out for delivery the next day, at which point they actually held up their end of the bargain and delivered properly.
I suspect there’s some bad incentives going on for the drivers, like them being scheduled to deliver an unrealistic amount of packages etc. Annoying regardless
Omg, flashbacks. I moved to an apartment for a few months with some other furries, and of course I started getting packages delivered as I needed stuff. For some fucking reason, the driver (maybe the depot manager) for this zone would mark shit as delivered as soon as it got to the depot, instead of when it was actually delivered to me. The first time I was like ‘shit, they delivered it to the wrong place’. Couple days later, someone finds it just sitting in the hallway. Alright, wtf. Then it happens again and I got suspicious, like is someone accepting our mail maliciously? But the other people on our floor were pretty chill, so I asked the front desk, but they said they don’t accept packages, it’s supposed to be delivered to our door.
By the fourth time, I’d got a timeframe together and it was always delivered two days after the package was scanned as delivered. The door was never knocked or rung either. This was stressful for me since I was newly disabled and slowly drowning financially, so the loss of packages while trying to get out on my own - buying a bed frame and matress, household supplies, etc - meant I was planning to skip meals (I was already at one per day as it is) and potentially use a line of credit to be able to buy them again. Which is bad when your income is static and laughably low already, and panic due to stress after a stroke isn’t a good situation…
That delivery driver/depot manager is a fucking asshole.
Unsolicited advice, but don’t skip meals, even if other things have to be deprioritised. It really fucks you up and can send you into a spiral where everything gets worse. Source: skipped meals when I was newly disabled and it fucked me up.
I’m luckily to not currently in that sort of position anymore, but back then it was at least a week, sometimes more, that I would have to go hungry. 5 people, one person cooks, kitchen is filthy all the time (I spent a couple hours making it spotless a week or so after arrival, literally the next day it was back the way it was), so food had to be non-perishable snacks, canned, or bought from nearby restaurants. And with roughly $350 to work with after rent/utilities (but not counting cell phone, insurance, etc), stretching that for a month in those conditions meant something had to give. Around $10 a day for all expenses. We were just outside of the towns bus route too, and I couldn’t walk more than a quarter mile or so, so to get to a store to buy groceries and snacks meant calling a rideshare, which is pricey in a small town…
I ended up having to leave and live with family, since it just wasn’t financially possible, even split 5 ways, even in a low-income development. :(
Failed delivery attempt - no one home. Your package can be picked up from our facility the next business day after 12PM.
PostNord moment
I actually had this happen with PostNord, and managed to get them to fix it.
I was getting my bike delivered and they gave me the standard 5 hour delivery window. When there were a few minutes left I got a call which I took immediately, and then they instantly hung up on me. A few minutes later I got a notification about a failure to deliver because I was not responding, and that I could go pick up the thing at their facility which was way out in the middle of nowhere.
There was no chance that I would actually be able to neither get there nor bring the package back since I don’t have a car.
Thankfully I called their support line and explained the situation, and they apologized profusely and sent the package out for delivery the next day, at which point they actually held up their end of the bargain and delivered properly.
I suspect there’s some bad incentives going on for the drivers, like them being scheduled to deliver an unrealistic amount of packages etc. Annoying regardless
Omg, flashbacks. I moved to an apartment for a few months with some other furries, and of course I started getting packages delivered as I needed stuff. For some fucking reason, the driver (maybe the depot manager) for this zone would mark shit as delivered as soon as it got to the depot, instead of when it was actually delivered to me. The first time I was like ‘shit, they delivered it to the wrong place’. Couple days later, someone finds it just sitting in the hallway. Alright, wtf. Then it happens again and I got suspicious, like is someone accepting our mail maliciously? But the other people on our floor were pretty chill, so I asked the front desk, but they said they don’t accept packages, it’s supposed to be delivered to our door.
By the fourth time, I’d got a timeframe together and it was always delivered two days after the package was scanned as delivered. The door was never knocked or rung either. This was stressful for me since I was newly disabled and slowly drowning financially, so the loss of packages while trying to get out on my own - buying a bed frame and matress, household supplies, etc - meant I was planning to skip meals (I was already at one per day as it is) and potentially use a line of credit to be able to buy them again. Which is bad when your income is static and laughably low already, and panic due to stress after a stroke isn’t a good situation…
That delivery driver/depot manager is a fucking asshole.
Unsolicited advice, but don’t skip meals, even if other things have to be deprioritised. It really fucks you up and can send you into a spiral where everything gets worse. Source: skipped meals when I was newly disabled and it fucked me up.
I’m luckily to not currently in that sort of position anymore, but back then it was at least a week, sometimes more, that I would have to go hungry. 5 people, one person cooks, kitchen is filthy all the time (I spent a couple hours making it spotless a week or so after arrival, literally the next day it was back the way it was), so food had to be non-perishable snacks, canned, or bought from nearby restaurants. And with roughly $350 to work with after rent/utilities (but not counting cell phone, insurance, etc), stretching that for a month in those conditions meant something had to give. Around $10 a day for all expenses. We were just outside of the towns bus route too, and I couldn’t walk more than a quarter mile or so, so to get to a store to buy groceries and snacks meant calling a rideshare, which is pricey in a small town…
I ended up having to leave and live with family, since it just wasn’t financially possible, even split 5 ways, even in a low-income development. :(
📸
This every damn time.