• hayvan@piefed.world
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    2 days ago

    This meme is my pet peeve, it annoys me so much. It cannot be further from the truth.

    Valve doesn’t do nothing. They intentionally operate their platform in ways that keep customers satisfied, while making long term investments into hardware and OS development. That’s not “nothing”. That’s doing a lot of things right.

        • Admiral Patrick@dubvee.org
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          2 days ago

          Truth.

          That’s why I hate the annual “what did you do this year to justify your salary?” reports we have to do. It’s like…“Was everyone else able to do their jobs? Yes? Did we get hacked this year? No? Then I was doing my job”

            • village604@adultswim.fan
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              2 days ago

              When everything is broken they really don’t appreciate you producing the denied purchase request that explained that this exact scenario would happen without it.

              Happened once to me when our bank of UPS batteries, of which every single one had failed, surprisingly didn’t keep our servers running.

              Then C-suite ordered us to run the servers off of generator power, bypassing the UPS, and we got a bunch of magic smoke.

              Luckily we documented everything.

        • dan69@lemmy.world
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          1 day ago

          I asked for a raise at x startup company after a 1.5yrs there. The boss upgraded from his gasoline powered Audi to Tesla. and the boss’s boss cto probably got a sweet bonus. I was the only person in my time zone doing all IT stuff for my tickets physically possible. But then they thought I didn’t do anything all. I’m great at what i know and what i can accomplish, made ppl feel comfortable and did my job without any drama from my end. But never getting that pay raise bc the IT leadership added another layer of bureaucracy bc the then cto was leaving and allowed for competition to occur. And then a vp entered and tried to insert their self into engineering comp sci (design, arch, cost savings where adjusting for quality, speed, and time) shit and failed. And he was ousted…(shortly after me) overall moral of the story/expierence greedy as ppl always remain greedy even when someone wants a raise less than the avg price of a fast food meal…

        • osanna@lemmy.vg
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          2 days ago

          no computer issues: “what do you even do here??”

          Computer issues: “What do you even do here??”

    • nialv7@lemmy.world
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      2 days ago

      it’s amazing to me how valve employees & gaben haven’t become out of touch with their customers (i.e. ordinary people), despite how rich they must have gotten. it’s documented phenomenon in psychology that the richer and more powerful you got, the less capacity you will have for sympathy. basically, as a company gets big and rich, they stop being able to understand what will piss their users off (think “dO yOu GuYs NoT hAvE pHoNeS?”).

      this hasn’t seemed to have happened with valve yet, somehow. they still seem to be down to earth people. (btw, if you haven’t watched any of the steam sales promotion videos, they are pretty fun, take a look).

        • gAlienLifeform@lemmy.world
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          2 days ago

          Not surprising when I think about all the different ways the extremely wealthy have corrupted all of our democratic and regulatory institutions, but it’s pretty ironic that only privately held companies can respond to public feedback in a healthy way these days

          • sp3ctr4l@lemmy.dbzer0.com
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            2 days ago

            Hyper-Capitalism? Nooo.

            //RETRO//-Captialism? … significantly better by comparison.

            Terrifying, but true.

            ‘Stakeholder Capitalism’ turned out to be approximately the same degree of bullshit as ‘Abundance Agenda’ is now.

                • BeardedGingerWonder@feddit.uk
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                  3 hours ago

                  There’s absolutely no obligation to be penny pinching for public companies, the leadership is obligated to act in the best interests of the company but that’s about it.

                  The motivations and reward schemes may be very different, public company CEO may be incentivised to maximise share price for instance and that may attract the kind of psychopath that will try and maximise share price by penny pinching - equally I don’t think anyone could make a serious argument that being more like Steam would be acting against the best interests of a company selling games.

                  • Feyd@programming.dev
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                    2 hours ago

                    public company CEO may be incentivised to maximise share price

                    It’s not even really CEOs that make all the bad decisions. Layoffs for instance are almost always in reality a direct decision by the board, and the board members of public companies are usually even worse people (and in many cases just a direct representative of a bigger company so it bubbles to the same worst people at the top) than the CEOs, as hard as that is to believe

      • ericwdhs@discuss.online
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        2 days ago

        I think it’s because it’s filled with competent people who genuinely like what they do. I definitely see that in their hardware division at least. Money isn’t so corrupting if it’s a tool to enable what you do and not the focus.

        • sp3ctr4l@lemmy.dbzer0.com
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          2 days ago

          The entire company is somewhere between 300-500 people.

          It literally fits into a few floors of a tower in Bellevue.

          Meanwhile… Microsoft essentially bought the land area of a mid sized US city, and turned it into a sprawling corporate complex.

          … and that is just their main campus.

          Microsoft literally runs a private shuttlebus system in the Seattle-Bellevue-Issaquah area, to get people into and out of their campuses.

          They then also have local private taxi services to get people from one building in a larger campus, to another.

          There’s your scale difference.

          Microsoft is essentially a semi-sovereign entity, occupies substantial territoty, got their own police too.

          … Valve has something like 5-10 floors in a single building that is basically on top of a shopping mall.

      • warm@kbin.earth
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        2 days ago

        I imagine because their work environment is laid back, it’s easier to just enjoy it and not worry about squeezing everything out of it.

    • AbsolutelyNotAVelociraptor@piefed.social
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      2 days ago

      I suppose they mean that they do “nothing” because they are not figthing their opponents in the market. Valve’s opponents just keep shooting themselves in their feet.

      Valve does a lot, but one of the reasons (maybe the main reason) they are so successful is that the others are all trying a speedrun to the bottom.

      • hayvan@piefed.world
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        2 days ago

        Because most users are too lazy to use a few brain cells and assume doing something means being on the news.

    • bigboismith@lemmy.world
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      2 days ago

      Its misleading to say that steam is pro consumer, they use their monopolistic position to maintain their much larger comision that their competition, besides the whole drama about them promoting online gambling. It’s just that they act decently enough that allows them to continue.

      • Feyd@programming.dev
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        2 days ago

        much larger comision

        GoG, every console, play store, and Apple store take the same cut. Itch io is strange and takes a smaller cut but only indie games publish there in the first place. Epic and (windows) Microsoft store take 12%, but they fucking suck and you know they’re evil fucks that would definitely fuck you and publishers over as hard as they could if they ever got the market share. I couldn’t immediately find numbers for all the various publisher run stores (I’m not even sure if arbitrary games can sell on them) like the ubisoft one but they also fucking suck and are run by evil fucks.

        It would be awesome if steam took a smaller cut, but complaining about it like it’s not the same cut everyone else that has marketshare takes and accounting for the ones that do take less being garbage run by public companies trying to buy marketshare then enshitify is disingenuous.

        • Blue_Morpho@lemmy.world
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          2 days ago

          GoG, every console, play store, and Apple store take the same cut.

          Because they were following Steam. Steam set the standard. The IOS store came 8 years! after steam.

          Steam practically invented the idea of monetizing consumer rights for profit. You used to own your games. It is law that copyrighted works can be resold. The specific case was that publishers were trying to restrict reselling copyrighted work for cheap.

          That’s exactly the law Valve violates by saying “it’s not a copyrighted work, it’s a steam key.”

          Gabe was the original tech bro- profiting from breaking the law by saying “it’s on a computer”

      • fartsparkles@lemmy.world
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        2 days ago

        This take always ignores the immense value of the Steamworks SDK.

        Valve’s cut enables free: multiplayer, voice, chat, game notifications, in-game purchases, stats and achievements, rich presence, cloud saves, Steam Input to support any input device you could imagine including for accessibility, error reporting, persistent inventories and tradable items, game keys, leaderboards, matchmaking and lobbies, remote play, remote play together with a remote friend, screenshots, modding / workshop, authentication and ownership validation, anti-cheat and game bans, virtual/augmented reality, special/positional audio, multiple game builds and beta channels, global CDN, community discussion / forums / game guides, sales stats, playtesting, automated builds, developer streams direct to the store page, demos, DRM, automated compatibility tests, Linux support for Windows binaries via Proton, GoldSrc, Source, and Source 2 game engines, game cafe / licensing support, marketing and promotion tools, common runtime environments to target for Linux (and alleviate external dependencies), glmgr to translate DirectX to OpenGL for macOS, and much much much more.

        That’s what the Valve cut covers. It’s an insane amount of functionality to put into your game and take a huge weight off your shoulders. It’s what enables one-man indie studios to be able to make a hugely popular multiplayer game that blows up overnight without needing to bare the burden of building all the required services yourself nor the cost of running them.

        Epic etc take a smaller cut, but can’t offer anywhere near the amount support in return requiring end-users to have a subscription to cover the cost of the services.

        • Grimy@lemmy.world
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          2 days ago

          I’m fairly certain every platform offers an SDK with mostly the same things.

          A lot of that stuff is just there to stop users from easily migrating in any case. Making mods only available inside a closed ecosystem so it’s easier to charge for them and grab a cut isn’t actually a good thing for instance.

          There’s also the fact that valve could easily offer all that and only grab like 3%. 90% of the cut is there to cover Gabens new boat purchase, not for the features.

          • sp3ctr4l@lemmy.dbzer0.com
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            13 hours ago

            I’m fairly certain every platform offers an SDK with mostly the same things.

            Just objectively, factually incorrect.

            Making mods only available inside a closed ecosystem so it’s easier to charge for them and grab a cut isn’t actually a good thing for instance.

            So you’re fed up with NexusMods bullshit too eh?

            Err… were you talking about something else?

            There’s also the fact that valve could easily offer all that and only grab like 3%. 90% of the cut is there to cover Gabens new boat purchase, not for the features.

            Fact? You have detailed access to the internal financial records of a privately held company that is generally not obligated to report them?

            You could be correct, but you’d need to provide… you know, evidence that that is the case.

            I’m not trying to clown on you to be an ass, I’m trying to point out that you just seem to know a bunch of things that are false, that you almost certainly can’t know, that apply equally or moreso to alternatives to Steam/Valve.

          • qaeta@lemmy.ca
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            2 days ago

            Gabe doesn’t need to buy new boats, he owns a company that builds them…

            • sp3ctr4l@lemmy.dbzer0.com
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              21 hours ago

              And he has actually been using his super yacht to do actual ground breaking research on the biology of extremely deep sea creatures.

              Not even joking, that yacht has a deep sea submersible, he bought the shipyard so he could direct the refitting of the super yacht to be able to carry and launch it… they’ve been mapping a trench near Japan, have captured high resolution video and bathymetry… they even appear to have discovered a or maybe a few new species.

              https://www.geeky-gadgets.com/gabe-newell-inkfish-unclassified-ocean-creature/

              I mean yeah, having a super yacht is … pretty extra.

              But, there are certainly worse ways one could be using it.

      • sp3ctr4l@lemmy.dbzer0.com
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        2 days ago

        The commission/valve cut is tiered.

        First $10m of revenue: 30% cut

        Between $10m and $50m: 25% cut.

        Over $50m: 20% cut.

        Then you have all of the incredible things Valve offers to a game dev, beyond simply existing where most pc gamers are…

        …here, use our achievement system, here, you can make in game items tradable, here, you can use our servers for multiplayer peer discovery and linking friends to friends easily, here, you have a whole storefront, news blog, and discussion board… oh you made your game for Windows? No sweat, you don’t need to port it to Linux, we got you there. Oh you wanna do DLC? We got a whole system for that. Oh we forgot to mention cloud saves, we’ll do that for you. And! If you want people to mod your game… we’ll host all their mods, and make it so users can just upload them and download them and such.

        You know how many games I’ve seen start on itch.io, incubate, develop, then do an initial launch on Steam?

        Way, waaay better plan than just jumping straight into Steam Early Access. You put a firewall between the people on Itch who know they are beta testers, and people on Steam who expect working product, and thus avoid the reputational damage of going through all or most of development on Steam.

        Anyway… I’d call all that stuff pro-indie-game-developer.

        I certainly agree that gambling, p2w loot drops are bullshit, and the Steam item market being able to convert into actual money is… not good, and should be changed.

        (I will note though that a game dev can decide if their game’s items will be directly tradable, or marketable for basically SteamBucks, or both. You can just only allow them to be directly traded.)

        But the rest of it? Yeah, a whole lotta games that start with little money can have a lot easier time developing and remaining financially solvent, with all the infrastructure that Valve/Steam provides… maybe the analogy would be they effectively help you up a few of the first rungs of the proverbial ladder.

        Its also worth noting that Valve is not a publically traded company. They do not have stock. They do not have a board of investors or shareholders demanding line must go up.

        They do things the old fashioned way, they build up a giant warchest of money, money they actually have, with no loan payment due, no strings attached… and then then deploy that money to do things like invent their own VR tech, fund Proton development, build the Steam Machine and Steam Deck, etc.

        Every other company in the space that does anything like this is beholden to capitalist investors and the demi-gods of banking and finance in a way that Valve isn’t.

        Its why Unity enshittified and then imploded, and why Godot hasn’t.

        When you need to make line go up for somebody, when you very directly owe people money… shit comes out the end of the pipe. When you don’t… as long as you manage your own affairs well, you more or less are in charge of what comes out of the pipe.

      • hayvan@piefed.world
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        2 days ago

        I agree with you that this doesn’t mean they are ethical or pro-consumer. But they do keep the consumers satisfied enough.

      • AbsolutelyNotAVelociraptor@piefed.social
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        2 days ago

        I think it’s “proconsumer” because the alternatives are so awfully anticonsummer that you see them as the desired alternative.

        I mean, if someone comes and tells you: hey, you have two options, I shoot you with a revolver in your head 5 times… or I kick you in the balls once.

        Sure, the kick in the balls sounds awful, but if your only alternative is getting shot 5 times in your head with a revolver…

        And right now, this is the videogames market.

        • disorderly@lemmy.world
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          2 days ago

          Yeah, you really have to read between the lines. Like, if this guy wants to kick me in the balls, and the alternative is 5/6 shots from that revolver in my head, then what’s his plan for that sixth round? He’s obviously gonna shoot me in the balls. That’s what it means to be an informed consumer these days.

          • MonkeMischief@lemmy.today
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            2 days ago

            Okay but look if I’m gonna be stuck in this situation, the revolver has to be out of the picture. Otherwise what’s stopping him from just kicking me in the balls first and THEN shooting me?

            I don’t know where this metaphor is going anymore but I simply refuse to die screaming and clutching my nuts. It’s so undignified.

    • Wooki@lemmy.world
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      1 day ago

      Except for adult content, platform for children only now.

      And no they could use other payment methods.

    • iamthetot@piefed.ca
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      2 days ago

      They also profited like crazy from under age, unregulated gambling and did nothing to very little to curb it.

      • marcos@lemmy.world
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        2 days ago

        Yes. They profited (less than most of their competition) from it, and only acted when forced by governments (while their competition is still resisting).

        I refer you to the meme. Do the least, win.

    • kinsnik@lemmy.world
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      2 days ago

      This meme is a pet peeve because sony is doing exactly the same thing that valve did when they released steam, of going digital-only and tying game ownership to digital accounts.

      • MonkeMischief@lemmy.today
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        2 days ago

        Okay but, so many different machines can run Steam and play a huge chunk of its entire vast library.

        I can go to my local college and buy some heavily abused Optiplex from their surplus for like $90, install Steam, and play anything from Half-Life to Stardew Valley lol.

        PlayStation will sell you an expensive single-purpose console, then sell you the same single-purpose console with a little GPU and RAM boost as a “PRO” forced upgrade, and then sell you access to back catalogue emulators as a monthly service. Blegh.

        …Also Steam’s got family sharing, so that’s cool.

        The biggest advantage I thought consoles with physical media still had: You can check out games from many public libraries.

        I bet Sony is champing at the bit to put the kibosh on *THAT. *

        I’d say in the end, Steam robs the customer significantly less at every turn.

        • qaeta@lemmy.ca
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          2 days ago

          Yeah, the big difference is you don’t have to use Steam on PC, nor does Valve appear to pursue exclusivity agreements to for consumers to get any particular game only from them. For Playstation, you use the PS Store or you don’t play.

        • kinsnik@lemmy.world
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          2 days ago

          i will not say that Steam has a lot of pro-consumer functionality. but in this particular case, the thing that sony is being critizied for is something Valve has already done, 20 years ago